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"Enterprise System Flexibility and Implementation Strategies-Aligning Theory with Evidence from a Case Study"
Judith Gebauer and Fei Lee
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First Author :
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Second Author :
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Fei Lee
Doctoral Candidate, Information Systems
University of Illinois at Urbana-Champaign, College of Business
1206 S. Sixth Street
350 Wohlers Hall, MC 706
Champaign, IL 61820
USA
feilee2@uiuc.edu
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| Abstract : |
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| Flexibility can have important consequences for the operational efficiency and long-term effectiveness of an enterprise system, yet is often not considered explicitly as a decision factor during system design and implementation. In this article, we join managerial advice for implementation strategies with insights from a theory that determines the flexibility requirements of an enterprise system in relation with characteristics of the business process that the system is intended to support. We align our theoretical considerations with practical evidence from the case of an electronic procurement system that was implemented at a Fortune 100 firm. Based on our findings, we present a roadmap that can guide flexibility and implementation strategies based on both project and process characteristics. |
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| Keywords : |
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| business process characteristics, case study, electronic procurement system, Enterprise system, flexibility, implementation, project management |
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| Footnotes & Acknowledgements : |
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| Judith Gebauer is currently an assistant professor of Information Systems at the University of Illinois at Urbana-Champaign. Current research interests include task-technology fit for mobile information systems, information system flexibility, and the impact of information technology on product modularity. She can be reached at gebauer@uiuc.edu Fei Lee is currently a doctoral student in Information Systems at the University of Illinois Urbana-Champaign. Her research interests include electronic commerce, online consumer behavior, IT outsourcing, enterprise and supply chain management systems. She can be reached at feilee2@uiuc.edu |
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| Manuscript Received :
2007
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| Manuscript Published :
2007
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