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"Enterprise System Flexibility and Implementation Strategies-Aligning Theory with Evidence from a Case Study"

Judith Gebauer and Fei Lee

 

First Author :

Judith Gebauer
Assistant Professor of Business Administration
University of Illinois at Urbana-Champaign, College of Business
1206 S. Sixth Street
350 Wohlers Hall, MC 706
Champaign, IL 61820
USA

217-244-0330
217-244-7969 (Fax)

gebauer@uiuc.edu

http://www.business.uiuc.edu/faculty/gebauer.html


Second Author :

Fei Lee
Doctoral Candidate, Information Systems
University of Illinois at Urbana-Champaign, College of Business
1206 S. Sixth Street
350 Wohlers Hall, MC 706
Champaign, IL 61820
USA

feilee2@uiuc.edu

 
 
Abstract :
 
Flexibility can have important consequences for the operational efficiency and long-term effectiveness of an enterprise system, yet is often not considered explicitly as a decision factor during system design and implementation. In this article, we join managerial advice for implementation strategies with insights from a theory that determines the flexibility requirements of an enterprise system in relation with characteristics of the business process that the system is intended to support. We align our theoretical considerations with practical evidence from the case of an electronic procurement system that was implemented at a Fortune 100 firm. Based on our findings, we present a roadmap that can guide flexibility and implementation strategies based on both project and process characteristics.
 
 
Keywords :
 
business process characteristics, case study, electronic procurement system, Enterprise system, flexibility, implementation, project management
 
 
Footnotes & Acknowledgements :
 
Judith Gebauer is currently an assistant professor of Information Systems at the University of Illinois at Urbana-Champaign. Current research interests include task-technology fit for mobile information systems, information system flexibility, and the impact of information technology on product modularity. She can be reached at gebauer@uiuc.edu Fei Lee is currently a doctoral student in Information Systems at the University of Illinois Urbana-Champaign. Her research interests include electronic commerce, online consumer behavior, IT outsourcing, enterprise and supply chain management systems. She can be reached at feilee2@uiuc.edu
 
 
Manuscript Received : 2007
Manuscript Published : 2007
 
 
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