College of Business University of Illinois at Urbana-Champaign
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William J. Qualls
Professor of Business Administration and Director of Industrial Distribution Management Program

Educational Background

Ph.D. Marketing, Indiana University, 1982
M.B.A. Marketing, Southern Methodist University, 1975
B.B.A. Management, University of Texas-Austin, 1974

Positions Held

At the University of Illinois since 1997. Director, Industrial Distribution Management Program, 1997. Associate Professor, MIT-Sloan School of Management, 1989-97. Assistant to associate professor, University of Michigan, 1980-89. Visiting faculty at University of Auckland, Nanyang Technological University, and Helsinki School of Economics.

Recent Publications

Qualls, W., Nelson, M., Schoonmaker, M., Shaw, M., Shen, S., & Wang, R. 2003. Modularized interoperability in supply chains: A co-adoption study of RosettaNet’s XML based interorganizational systems. In Shaw, M. (Ed.), E-Business management: Integrating web technologies with business models. Norwell MA: Kluwer.

Qualls, W., & Bohlmann, J. D. 2001. Household preference revisions and decision making: The role of disconfirmation. International Journal of Research in Marketing, 18: 319.

Qualls, W., Urban, G., & Sultan, F. 2000. Placing trust at the center of your Internet strategy. Sloan Management Review, 42: 39-48.

Honors and Awards

Grants from John Deere-Food Security Cross Campus Initiative, 2003; Marketing Science Institute, 2000; APICS Educational Foundation, 2000. General Motors, 2000.

Academic Service

Board of Directors, NBMBAA Foundation, 1994-present. Board of Directors, National Black M.B.A. Association, 1995. Editorial boards: Journal of Advertising, 1991-present; Journal of Business Research, 1995-present; Academy of Marketing and Science Review, 1995-present; Journal of the Academy of Marketing Science, 2003-present.

Teaching and Research

Teaches courses in industrial marketing management, marketing strategy, and sales management. Research interests include the use of behavioral paradigms to explain managerial phenomena. Current research examines issues surrounding the role of trust in distribution channel relationships, performance measurement in the supply chain management practices, and new product development.

Contact Information:
317 David Kinley Hall
1407 W. Gregory Drive
Urbana, IL 61801
(217) 265-0794

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